At Kawabistan, we take pride in delivering high-quality products to our customers. However, we understand that there may be situations requiring cancellations or refunds. Please review our policy below:
- Order Cancellation
- Orders can only be cancelled within 24 hours of placement. After this period, cancellations may not be possible as the order processing begins immediately.
- To request a cancellation, please contact our support team at +91-720-7372-555.
- Refund Policy
- Due to the perishable nature of our products, refunds will only be provided in cases where the order is incorrect, damaged, or does not meet the expected quality.
- Refund requests must be submitted within 24 hours of delivery, along with relevant proof (photos of the product and packaging).
- If approved, refunds will be processed within 7-10 business days via the original payment method.